FAQ

Answers to common questions.

Don’t see your question? Request a consultation or call (914) 573-4780 — we respond within 24 hours.

A central hub for common questions from every care path, resource, and booking page.

Practice overview

What does Baek Physical Therapy & Wellness specialize in?

Baek Physical Therapy & Wellness specializes in one-on-one physical therapy, lymphatic rehabilitation, lymphedema therapy, lipedema therapy, breast cancer rehabilitation, post-surgical recovery, orthopedic physical therapy, and tennis and pickleball rehabilitation. See Practice overview.

Where is Baek Physical Therapy & Wellness located?

Baek PT has New Rochelle locations at North End Fitness & Training, 1293 North Ave, and Tennis Innovators Academy, 55 Quaker Ridge Rd, serving Westchester County, NY. See Practice overview.

Who provides care at Baek PT?

Every visit is with Dr. Carolyn Baek, DPT, CLT, OCS, a Doctor of Physical Therapy, board-certified Orthopedic Clinical Specialist, and Certified Lymphedema Therapist. See Practice overview.

General questions

Do I need a referral?

Often no — New York direct-access rules may allow an initial period of care without a referral, depending on timing and your situation. Requirements can vary by insurance.

How do I book, and what happens next?

Use the request form or call/text. We’ll follow up within 24 hours to confirm details and help you choose the right starting point.

What should I wear?

Comfortable clothing you can move in, with easy access to the area we’re treating.

Will I see the same provider every visit?

Yes — every visit is one-on-one with Dr. Carolyn Baek.

Which location is right for me?

We’ll confirm your location when you book. Racquet-sport sessions are often held at the Tennis Innovators Academy location; most other care is at North End Fitness & Training. If you’re unsure, just ask — we’ll point you to the right place.

Where are you located?

Two New Rochelle locations: North End Fitness & Training (1293 North Ave) and Tennis Innovators Academy (55 Quaker Ridge Rd). See locations & hours.

Where do I park and which entrance do I use?

Full parking, entrance, and accessibility details are on the Locations page — including the blue staircase and accessible side entrance at North End.

Is Baek PT & Wellness in-network with insurance?

The practice is out-of-network and cash-based, which keeps visits one-on-one and unhurried.

Do you provide superbills?

Yes — superbills may be provided for reimbursement requests when appropriate.

Is lymphatic therapy the same as a spa massage?

No — it’s medical care from a Certified Lymphedema Therapist as part of a complete plan.

How do I know if I have lipedema or lymphedema?

They can look similar but differ. An evaluation clarifies which you have. See Lipedema and Lymphedema.

Do you help with compression garments and pumps?

Yes — measuring, fitting, ordering help, and concierge support with paperwork, pumps, and supplies.

Do I need a diagnosis to start lipedema care?

No — we can evaluate your symptoms, begin care, and help guide next steps. See Lipedema.

Can lipedema be treated without surgery?

Yes — therapy reduces pain, improves mobility and strength, and manages swelling whether or not you pursue surgery.

Is lymphedema curable, and how long will I need care?

It’s managed rather than cured. We reduce swelling first, then move to a maintenance phase with a home program and periodic check-ins. See Lymphedema.

Do you treat head and neck lymphedema?

Yes — Dr. Baek has a specialization in head and neck lymphedema, common after head and neck cancer treatment. Care uses gentle MLD, targeted exercises, and self-management.

When should I start — before or after surgery?

Starting before surgery (prehab) helps protect your result, but any stage is appropriate. See Surgery Recovery.

Do you coordinate with my surgeon?

Yes, where appropriate, following your surgeon’s protocol.

Can rehab reduce my risk of lymphedema after cancer treatment?

Yes — risk reduction and early management are central. See Breast Cancer Rehabilitation.

Can you help with cording and shoulder mobility after breast cancer surgery?

Yes — cording, scar tissue, and shoulder mobility after surgery are a core focus. See Breast Cancer Rehabilitation.

Can you help with a clogged duct or engorgement quickly?

Yes — gentle MLD and soft-tissue techniques for relief, plus prevention strategies. Same-week and home visits may be available. See Postpartum & Breast Health.

Do you offer home visits?

Where appropriate, yes. Call or text (914) 573-4780 to ask.

How many visits are usually needed for postpartum breast issues?

Often just one or a few — the aim is fast relief plus prevention, not endless visits.

Is this a replacement for a lactation consultant?

No — we complement lactation care by treating the physical side of breast pain and swelling.

Do you treat pickleball injuries and offer return-to-play?

Yes — injury care, return-to-play rehab, and performance work. See Tennis & Pickleball.

Can you help if I’m not injured?

Yes — movement analysis, injury-risk screening, and longevity programming.

Do you do on-court work?

On-court and off-court rehab is available where appropriate, including at our Tennis Innovators Academy location.

What is return-to-play rehabilitation?

A progressive plan from injury back to the specific demands of your sport, to reduce re-injury risk.

What if PT didn’t work for me before?

You’ll get a fresh, thorough one-on-one evaluation and a plan built for you — not a rushed, generic program. See Orthopedic PT.

Do you treat acute injuries, and how soon can I be seen?

Yes — acute injuries can often be seen within a few days.

Do you offer post-surgical rehab?

Yes, coordinated with your surgeon’s protocol.

Who is a good fit for virtual care?

Virtual visits suit education, coaching, home-program progression, and follow-up — including patients who travel for surgery. We’ll advise whether it’s appropriate for you.

Do you speak to community groups and clinicians?

Yes — on lipedema, lymphedema, breast cancer rehab, movement, and prevention, in person or virtually. See Speaking Events.

Appointments, locations, and booking

How soon will I hear back after requesting a consultation?

We usually reply within 24 hours by your preferred method — email, phone, or text — to confirm details and help you choose the right starting point. You can also call or text (914) 573-4780. See Appointments, locations, and booking.

Does Baek Physical Therapy take insurance?

Baek PT is an out-of-network, cash-based practice, which means longer, unhurried one-on-one visits with your Doctor of Physical Therapy — never handed off to an aide or tech. We provide superbills you can submit to your insurer for possible out-of-network reimbursement. See Appointments, locations, and booking.

Where is Baek Physical Therapy located?

We see patients at two New Rochelle, NY locations — North End Fitness & Training (1293 North Ave) and Tennis Innovators Academy (55 Quaker Ridge Rd) — serving New Rochelle, Scarsdale, Larchmont, Eastchester, Mamaroneck, Bronxville, and all of Westchester County. See Appointments, locations, and booking.

Where should I park?

At North End: metered parking in front, or free parking behind the gym via 3 Quaker Ridge Rd. At TIA: free parking in front. See Appointments, locations, and booking.

Which entrance should I use, and is there step-free access?

At North End, the blue staircase leads up from the free lot; for ramp/step-free access use the accessible side entrance. At TIA, enter the main lobby and take one flight down to the gym. See Appointments, locations, and booking.

Where do I wait if I arrive early?

At North End, near the front desk. At TIA on a first visit, Dr. Baek meets you in the lobby. See Appointments, locations, and booking.

What if I can’t find the space?

Call or text (914) 573-4780 and we’ll guide you in. See Appointments, locations, and booking.

Lymphatic care

Is lymphatic therapy the same as a spa lymphatic massage?

No. This is medical care from a Doctor of Physical Therapy who is a Certified Lymphedema Therapist — combining Manual Lymphatic Drainage with evaluation, compression management, exercise, and a long-term plan, not a one-time relaxation massage. See Lymphatic care.

Do you help with compression garments and paperwork?

Yes — we measure and fit garments, help with ordering, and provide concierge support with paperwork, compression pumps, and supplies. See Lymphatic care.

How do I know if I have lymphedema or lipedema?

They can look alike but are different. A one-on-one evaluation clarifies which you have and the right plan. See Lymphedema and Lipedema . See Lymphatic care.

Do you offer virtual or remote follow-up?

Yes, where appropriate — including for patients who travel for surgery and need support between in-person visits. See Lymphatic care.

Lymphedema therapy

Do you measure and fit compression garments?

Yes — measuring, fitting, ordering help, and concierge support with paperwork, pumps, and supplies. See Lymphedema therapy.

Can you help after cancer treatment?

Yes — breast-cancer-related lymphedema and cording are a core focus. See Breast Cancer Rehabilitation . See Lymphedema therapy.

Is MLD here different from a spa massage?

Yes — this is medical treatment from a Certified Lymphedema Therapist, part of a complete plan. See Lymphedema therapy.

Lipedema therapy

What’s the difference between lipedema and lymphedema?

Lipedema is a painful, symmetrical fat disorder, usually in the legs, that doesn’t respond to diet alone; lymphedema is swelling from impaired lymphatic drainage. They can overlap — an evaluation clarifies which you have. See Lipedema therapy.

Do I need a diagnosis to start?

No. We can evaluate your symptoms, begin care, and help guide next steps. See Lipedema therapy.

Can therapy help without surgery?

Yes — therapy reduces pain, improves mobility and strength, and manages swelling whether or not you pursue surgery. See Lipedema therapy.

Do you offer virtual support if I travel for surgery?

Yes, where appropriate — including pre-op prep and post-op follow-up. See Lipedema therapy.

Breast cancer rehabilitation

When should I start — can I begin before surgery?

Yes. Prehab before surgery establishes baselines and can reduce complications, but any stage is appropriate. See Breast cancer rehabilitation.

Can you help with cording and shoulder mobility?

Yes — cording, scar tissue, and shoulder mobility after surgery are a core focus. See Breast cancer rehabilitation.

Can rehab reduce my risk of lymphedema?

Yes — risk reduction, monitoring, and prompt management are central to care. See Breast cancer rehabilitation.

Do you offer virtual visits on low-energy days?

Yes, where appropriate. See Breast cancer rehabilitation.

Do you take insurance?

We’re out-of-network and cash-based. You pay at the time of service and receive a superbill you can submit to your insurer for possible out-of-network reimbursement. See Breast cancer rehabilitation.

Postpartum and breast health

How many visits are usually needed?

Often just one or a few — the aim is fast relief plus prevention, not endless visits. See Postpartum and breast health.

Tennis and pickleball rehab

Do you treat pickleball injuries specifically?

Yes — including pickleball-specific movement assessment and return-to-play planning. See Tennis and pickleball rehab.

Orthopedic physical therapy

Will I see the same provider each visit?

Yes — you work with Dr. Baek every visit. See Orthopedic physical therapy.

Lipedema stages resource

How many stages of lipedema are there?

Lipedema is generally described in four stages based on how the skin and underlying tissue change over time. Stage is separate from type (which describes the body areas affected) and does not always track with pain or mobility. See Lipedema stages resource.

Does a higher lipedema stage mean more pain?

Not necessarily. Stage describes tissue and skin changes, but pain, tenderness, and mobility limits vary widely between people and can be significant even at earlier stages. See Lipedema stages resource.

SAPL recovery resource

When should I start physical therapy after SAPL surgery?

Often within the first week or two, guided by your surgeon's protocol. Early, gentle care focuses on swelling management and safe movement; many people benefit from starting before surgery, too. See SAPL recovery resource.

How long does SAPL recovery take?

Initial recovery is typically several weeks, with swelling and compression needs evolving over months. Recovery is a continuum, not a fixed endpoint, and timelines vary by person and procedure extent. See SAPL recovery resource.

Cording after breast cancer resource

What is cording (axillary web syndrome)?

Cording, or axillary web syndrome, is one or more tight, rope-like bands that can form under the arm after lymph node surgery. They can limit shoulder motion and feel tight or painful when you reach. It often responds well to physical therapy. See Cording after breast cancer resource.

Does cording go away on its own?

Cording can ease over time, but targeted physical therapy — gentle manual techniques, stretching, and a guided home program — often restores motion faster and more comfortably than waiting. See Cording after breast cancer resource.

Pickleball return-to-play resource

How do I know I'm ready to return to pickleball after an injury?

Readiness is about more than the pain being gone. You want near-full strength and mobility, confidence with quick changes of direction, and the ability to handle sport-specific movement — ideally confirmed with a return-to-play assessment. See Pickleball return-to-play resource.

What are the most common pickleball injuries?

Common pickleball injuries include shoulder and rotator cuff strains, tennis and golfer's elbow, knee and Achilles issues, ankle sprains, and low-back pain — often from quick stops, reaches, and direction changes. See Pickleball return-to-play resource.

Still have a question?

We’re glad to help — reach out anytime.

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